:root{--tt-blau:#21397a;--tt-koralle:#e98a65;--tt-hellgrau:#e8ebf1;--tt-tuerkis:#39b4a1;--tt-gelbgruen:#bad152;--tt-orange:#f9b233;--tt-flieder:#b57cb4;--tt-weiss:#fff;--text:var(--tt-blau);--text-leise:#5b6b95;--linie:#d5dae6;--flaeche:#f5f6fa;--radius:14px;--schatten:0 2px 10px #21397a14}*{box-sizing:border-box}html,body{margin:0}body{color:var(--text);background:var(--flaeche);font-family:Anek Latin,Roboto,system-ui,sans-serif;font-size:17px;line-height:1.45}h1,h2,h3{margin:0 0 .5em;line-height:1.15}h1{font-size:2rem;font-weight:700}h2{font-size:1.35rem;font-weight:700}h3{font-size:1.1rem;font-weight:600}a{color:var(--tt-blau)}button,input,textarea,select{font:inherit;color:inherit}.demo-band{background:var(--tt-koralle);color:#fff;text-align:center;letter-spacing:.02em;padding:4px 12px;font-size:.85rem;font-weight:600}.kopf{border-bottom:1px solid var(--linie);background:#fff;flex-wrap:wrap;align-items:center;gap:16px;padding:10px 24px;display:flex}.kopf img{height:34px;display:block}.kopf .marke{align-items:center;gap:12px;text-decoration:none;display:flex}.kopf .produkt{border-left:2px solid var(--tt-hellgrau);padding-left:12px;font-size:1.15rem;font-weight:700}.kopf nav{flex-wrap:wrap;gap:4px;margin-left:auto;display:flex}.kopf nav a{border-radius:999px;padding:6px 12px;font-size:.95rem;font-weight:500;text-decoration:none}.kopf nav a.active{background:var(--tt-blau);color:#fff}.kopf nav a:not(.active):hover{background:var(--tt-hellgrau)}.seite{max-width:1320px;margin:0 auto;padding:24px}.seite.schmal{max-width:560px;padding:16px}.karte{border-radius:var(--radius);box-shadow:var(--schatten);background:#fff;padding:20px}.karte+.karte{margin-top:16px}.knopf{cursor:pointer;background:var(--tt-blau);color:#fff;border:0;border-radius:999px;justify-content:center;align-items:center;gap:8px;padding:12px 22px;font-size:1rem;font-weight:600;text-decoration:none;display:inline-flex}.knopf:hover{filter:brightness(1.1)}.knopf:disabled{opacity:.55;cursor:progress}.knopf.koralle{background:var(--tt-koralle)}.knopf.tuerkis{background:var(--tt-tuerkis)}.knopf.hell{background:var(--tt-hellgrau);color:var(--tt-blau)}.knopf.klein{padding:6px 14px;font-size:.9rem}.knopf.breit{width:100%}.leise{color:var(--text-leise)}.klein{font-size:.88rem}.fehler{color:#8a1c12;background:#fdecea;border-radius:10px;padding:10px 14px}.start-held{text-align:center;padding:32px 0 24px}.start-held p{max-width:680px;margin:0 auto;font-size:1.15rem}.kacheln{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:20px;margin-top:24px;display:grid}.kachel{box-shadow:var(--schatten);border-top:6px solid var(--tt-koralle);background:#fff;border-radius:20px;padding:28px;text-decoration:none;transition:transform .15s;display:block}.kachel:hover{transform:translateY(-3px)}.kachel.blau{border-top-color:var(--tt-tuerkis)}.kachel .icon{font-size:2.4rem}.kachel h2{margin-top:10px}.raum-kopf{background:var(--tt-blau);color:#fff;border-radius:var(--radius);padding:18px 20px}.raum-kopf h1{margin-bottom:4px;font-size:1.5rem}.raum-kopf .meta{opacity:.95;flex-direction:column;gap:2px;margin-top:10px;font-size:.95rem;display:flex}.raum-kopf .meta b{color:var(--tt-gelbgruen);font-weight:600}.schnell{grid-template-columns:repeat(3,1fr);gap:8px;margin:14px 0;display:grid}.schnell button{border:2px solid var(--tt-hellgrau);cursor:pointer;background:#fff;border-radius:12px;flex-direction:column;align-items:center;gap:4px;padding:12px 6px;font-size:.88rem;font-weight:600;display:flex}.schnell button .ico{font-size:1.5rem}.schnell button.aktiv{border-color:var(--tt-koralle);background:#fdf1ec}textarea{border:2px solid var(--tt-hellgrau);resize:vertical;background:#fff;border-radius:12px;width:100%;min-height:110px;padding:12px}textarea:focus,input:focus,select:focus{outline:2px solid var(--tt-tuerkis);outline-offset:1px}.foto-zeile{align-items:center;gap:12px;margin:12px 0;display:flex}.foto-zeile img{object-fit:cover;border-radius:10px;width:72px;height:72px}.datei-knopf{cursor:pointer}.datei-knopf input{display:none}.status-karte{border-left:6px solid var(--tt-orange)}.status-karte.erledigt{border-left-color:var(--tt-tuerkis)}.status-karte.weitergeleitet{border-left-color:var(--tt-flieder)}.antwort-text{margin:8px 0 12px;font-size:1.15rem}.einblick{background:var(--flaeche);border:1px dashed var(--linie);border-radius:12px;padding:14px;font-size:.95rem}.einblick .etikett{text-transform:uppercase;letter-spacing:.06em;color:var(--text-leise);font-size:.75rem;font-weight:600}.lader{border:3px solid #fff6;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.8s linear infinite dreh;display:inline-block}.lader.dunkel{border-color:var(--tt-hellgrau);border-top-color:var(--tt-blau)}@keyframes dreh{to{transform:rotate(360deg)}}.pille{white-space:nowrap;border-radius:999px;padding:2px 10px;font-size:.8rem;font-weight:600;display:inline-block}.pille.offen{color:#8a5a00;background:#fef3dc}.pille.erledigt{color:#1d6e62;background:#ddf3ef}.pille.weitergeleitet{color:#6e3d6d;background:#f3e7f3}.pille.lv-ja{background:var(--tt-hellgrau);color:var(--tt-blau)}.pille.lv-nein{color:#9a3f1b;background:#fde6dc}.pille.hoch{color:#a12a1a;background:#fde0dc}.pille.sprache{border:1px solid var(--linie);color:var(--text-leise);text-transform:uppercase;background:#fff}.puls-raster{grid-template-columns:minmax(0,1fr) 410px;align-items:start;gap:20px;display:grid}@media (width<=1100px){.puls-raster{grid-template-columns:1fr}}.kpis{grid-template-columns:1fr 1fr 1fr 1.5fr;gap:14px;margin-bottom:20px;display:grid}@media (width<=800px){.kpis{grid-template-columns:repeat(2,1fr)}}.kpi{border-radius:var(--radius);box-shadow:var(--schatten);background:#fff;padding:16px 18px}.kpi .wert{font-size:2rem;font-weight:700;line-height:1.1}.kpi .titel{color:var(--text-leise);font-size:.85rem;font-weight:500}.kpi .sub{color:var(--text-leise);font-size:.8rem}.puls-kopf{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:16px;display:flex}.puls-kopf h1{margin:0}.live{color:var(--tt-tuerkis);align-items:center;gap:6px;font-size:.85rem;font-weight:600;display:inline-flex}.live:before{content:"";background:var(--tt-tuerkis);border-radius:50%;width:9px;height:9px;animation:1.6s infinite puls}@keyframes puls{50%{opacity:.3}}table.liste{border-collapse:collapse;width:100%;font-size:.92rem}table.liste th{text-align:left;color:var(--text-leise);border-bottom:2px solid var(--tt-hellgrau);background:#fff;padding:8px;font-size:.8rem;font-weight:600;position:sticky;top:0}table.liste td{border-bottom:1px solid var(--tt-hellgrau);vertical-align:top;padding:9px 8px}table.liste tr{cursor:pointer}table.liste tr:hover td{background:#fafbfd}table.liste tr.neu td{animation:3s ease-out neu}@keyframes neu{0%{background:#fde6dc}to{background:0 0}}.liste-wrap{max-height:560px;overflow:auto}.detail{background:var(--flaeche);cursor:default;border-radius:10px;margin:4px 0 8px;padding:12px 14px;font-size:.9rem}.detail dl{grid-template-columns:150px 1fr;gap:4px 12px;margin:0;display:grid}.detail dt{color:var(--text-leise)}.detail dd{margin:0}.heatmap{gap:4px;margin-top:4px;display:grid}.heatmap .zeile{grid-template-columns:84px 1fr;align-items:center;gap:6px;font-size:.85rem;display:grid}.heatmap .etagen{gap:4px;display:flex}.heatmap .zelle{text-align:center;border-radius:6px;flex:1;min-width:40px;padding:3px 4px;font-size:.72rem;font-weight:600}.heatmap .zelle .n{margin-right:3px;font-size:.95rem}.chat{flex-direction:column;height:calc(100vh - 170px);min-height:560px;display:flex;position:sticky;top:16px}.chat-verlauf{flex-direction:column;flex:1;gap:12px;padding:4px 2px 12px;display:flex;overflow-y:auto}.blase{border-radius:14px;max-width:95%;padding:10px 14px;font-size:.95rem}.blase.user{background:var(--tt-blau);color:#fff;align-self:flex-end}.blase.assistant{background:var(--flaeche);align-self:flex-start}.blase p{margin:0 0 .5em}.blase p:last-child{margin-bottom:0}.blase ul,.blase ol{margin:.2em 0 .6em;padding-left:1.2em}.blase h3,.blase h4{margin:.6em 0 .3em;font-size:1rem}.ref{background:var(--tt-hellgrau);color:var(--tt-blau);cursor:help;border-radius:6px;margin:0 1px;padding:0 5px;font-size:.78rem;font-weight:600;display:inline-block}.ref.lv{background:#eef4d7}.chat-vorschlaege{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.chat-vorschlaege button{border:1px solid var(--linie);cursor:pointer;text-align:left;background:#fff;border-radius:999px;padding:5px 12px;font-size:.82rem}.chat-vorschlaege button:hover{border-color:var(--tt-koralle)}.chat-eingabe{gap:8px;display:flex}.chat-eingabe input{border:2px solid var(--tt-hellgrau);border-radius:999px;flex:1;padding:10px 16px}.bericht{max-width:820px;box-shadow:var(--schatten);background:#fff;margin:0 auto;padding:48px 56px}.bericht table{border-collapse:collapse;width:100%;margin:12px 0 20px;font-size:.92rem}.bericht th,.bericht td{border-bottom:1px solid var(--tt-hellgrau);text-align:left;padding:6px 8px}.bericht .kopfzeile{border-bottom:3px solid var(--tt-blau);justify-content:space-between;align-items:center;margin-bottom:20px;padding-bottom:12px;display:flex}.bericht .kopfzeile img{height:36px}.qr-raster{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px;display:grid}.qr-karte{text-align:center;box-shadow:var(--schatten);background:#fff;border-radius:12px;padding:14px}.qr-karte img{width:150px;height:150px}.qr-karte .raum{font-size:.92rem;font-weight:600}.fuss{text-align:center;color:var(--text-leise);padding:24px 16px 32px;font-size:.8rem}@media (width<=640px){.kopf{padding:8px 16px}.kopf nav{width:100%;margin-left:0}.seite{padding:16px}.bericht{padding:24px 18px}}@media print{.demo-band{color:#000;background:0 0;border-bottom:1px solid #000}.kopf,.nicht-drucken,.fuss{display:none!important}body{background:#fff}.bericht{box-shadow:none;max-width:none;padding:0}}.fehler{overflow-wrap:anywhere}